tag:blogger.com,1999:blog-18684133.post5501923355158566751..comments2023-04-24T11:34:15.163-04:00Comments on Spices and Green Chile: Sir, TelegramSivahttp://www.blogger.com/profile/10384199154638467979noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-18684133.post-34108798300927318652007-05-24T11:50:00.000-04:002007-05-24T11:50:00.000-04:00True, some sort of performance evaluation is suffi...True, some sort of performance evaluation is sufficient. Periodic layoff is not a must in any organization. <BR/><BR/>But if you consider operational efficiency then some gut feeling tells me BSNL is not doing the right thing. <BR/><BR/>I did some quick search and found a few links<BR/><BR/>BSNL's productivity :<BR/>http://rru.worldbank.org/documents/toolkits/labor/toolkit/module3/benchmarking.html<BR/> (It is a long article, search for BSNL)<BR/>The situation is not as bad as I thought it would be. The productivity has increased over the years. Though the data is from 2000, I guess the trend will be same now.<BR/><BR/>But it is not exactly where we want it to be. Tata teleservices is doing better. (source : above link) Also, check this comparison with all countries<BR/><BR/>http://rru.worldbank.org/documents/toolkits/labor/toolkit/pdf/tools/Module3/BenchmarkIndicators_ITU.pdf<BR/><BR/>BSNL is no where close to be the best, whether it is revenue per employee or main lines per employee. I still feel BSNL has to trim down the employees. <BR/><BR/>The solution would be to use the IT infrastructure for applications, bill payments etc. But they are taking a step back by creating new offices for paying bills.<BR/><BR/>On the personal side, I have a family insider in BSNL. So never bothered about deadline for bill payments. She used to take care of it :-). But I may buy BSNL for some short term profits :-)Sivahttps://www.blogger.com/profile/10384199154638467979noreply@blogger.comtag:blogger.com,1999:blog-18684133.post-51054218467512823672007-05-24T11:27:00.000-04:002007-05-24T11:27:00.000-04:00Yep. I agree with 5% concept and I meant the same....Yep. I agree with 5% concept and I meant the same. In government organisation, I will not be surprised if people start bribing to be not in the last 5%Baranidharanhttps://www.blogger.com/profile/08875827638005150105noreply@blogger.comtag:blogger.com,1999:blog-18684133.post-80833003802143594722007-05-24T10:45:00.000-04:002007-05-24T10:45:00.000-04:00Periodic lay off is not required. Performance base...Periodic lay off is not required. Performance based increments would do a great deal of good. You perform earn more that's it. Probably a bottom 5% may be given a 'threat' of laying off.Seenivasanhttps://www.blogger.com/profile/12789349641631086805noreply@blogger.comtag:blogger.com,1999:blog-18684133.post-22049112029084730452007-05-24T10:29:00.000-04:002007-05-24T10:29:00.000-04:00That's true. When I bought BSNL mobile, I was afra...That's true. When I bought BSNL mobile, I was afraid to get postpaid and went for prepaid. Periodic laying off will keep the load less and make the run faster.Baranidharanhttps://www.blogger.com/profile/08875827638005150105noreply@blogger.comtag:blogger.com,1999:blog-18684133.post-2531676261484545202007-05-24T09:33:00.000-04:002007-05-24T09:33:00.000-04:00I generally wont prefer buying public sector compa...I generally wont prefer buying public sector companies (except for very few exceptions such as BHEL). <BR/><BR/>Do you know, Indian bank's employees protested when the bank went for IPO. I think they were afraid that they would have to start 'working' thereafter. :)<BR/><BR/>BSNL customer service really sucks. Luckily I have made friends with the Manager in the BSNL office in my area. Else, you know how the government offices work. <BR/><BR/>About the online thing. I continuously missed paying my landline bills when I installed landline at home. the line was disconnected. I was even got a threatening notice that a case will be filed and my properties will be ceased. (for an unpaid bill of 4000 - seriously I was scared). Though I can pay my bill at the post office, i am so used to pay the bills online that i kept on missing to pay the bill on time. i can not pay at post office beyond the due date. I have to go to a regional bsnl office to pay the delayed bill. that sucks man. <BR/><BR/>At last I found that I can pay my bills online thru 'bill pay' facility. I am living a 'happily-ever-after' life with ontime payment everytime.Seenivasanhttps://www.blogger.com/profile/12789349641631086805noreply@blogger.com